Frequently Asked Questions
Clear answers regarding ordering, wholesale tier slabs, testing warranties, and dispatch.
Q:How does wholesale tier pricing work on Abhay Technicals?
We operate under a LOGIN_GATED wholesale policy. As soon as you sign in using your mobile number with the 6-digit OTP code sent to your WhatsApp, applicable tier discount slabs (e.g. 5+ pcs, 10+ pcs, 50+ pcs) unlock automatically on product cards and cart calculations.
Q:What is your testing warranty policy for displays and batteries?
We provide a 7-day testing warranty. Technicians must dry-test components (connecting flex ribbons without peeling pre-installed adhesive or protective films). Once adhesive is pasted or warranty stickers are broken, items are non-returnable.
Q:Which courier service delivers my orders?
All orders are manifested and shipped via Delhivery Surface Express across India. Every order receives an authentic tracking AWB waybill with live tracking milestones.
Q:Can I claim GST tax credit on wholesale orders?
Yes. During checkout, provide your 15-character GSTIN. Your packing slip and digital invoice will include full B2B tax details for monthly input tax credit (ITC) filing.
Q:How do I know if a part will fit my customer’s phone?
Use our Model Explorer part finder tool or check the "Guaranteed Handset Compatibility" badge on any product card. You can also send a photo of your logic board to our WhatsApp helpline.
Still have a question not listed here?
Contact our team directly on WhatsApp (+91 73950 96715) for immediate technical guidance.